valk Private Invitation

Call Audit · Invitation

A private look at how your front desk sounds to a new customer.

One call to your front desk, scored four ways, and a private one-page scorecard back to you — free the first time. Authorize it below; the full detail is under the form.


Four fields and two consents · free

We filled in what you already told us. Just check it's right and correct anything that isn't.

Times are your local clock — we have you in . Tell Keaton if that's wrong.

The recording and scorecard exist solely to produce your private results. Only you receive them.

What happens next: Keaton reads every submission personally and confirms the number and the window with you before anything is dialed — usually within one business day. You'll know the audit is coming; your front desk won't. Nothing is placed until you've heard from him.

Authorization received.

Keaton will confirm with you before the call is placed. Your scorecard goes to and nowhere else.

01

Add keaton@valkhq.us to your contacts now, so the scorecard doesn't land in spam.

02

Reply to Keaton's email with one line: what you'd most want your front desk to handle better. He'll look for it specifically on the call.


What this is, in full

Valk places one call to your business as a prospective new customer would — the same script every time, so one reading can be compared with the next. It is recorded, which is what the second consent below covers. Nothing is dialed until you have authorized it and Keaton has confirmed the number and the window with you.

The call is scored four ways: answer rate, appointment offer, contact capture, and warmth. You receive a private one-page scorecard delivered only to you. The first audit is free.

Nothing to install. Nothing for your team to prepare for. Your front desk handles it as they naturally would.

This is the one page you get back — real sample, simulated call.
View full sample →
Call Audit Scorecard
71/100
Overall Score
A solid call with two recoverable gaps.
Answer Rate
✓  Answered
Appointment Offer
58/100
Contact Capture
45/100
Warmth
82/100
Key Moment
0:43

Um, let me check if we're actually taking new patients right now… I think we might be full?

Call duration  2m 14s
Listen to full recording →